Ahead of arrival we asked to get a room like shown on the pictures. And indeed we got it, with a nice balcony and wonderful view. The pool area is really beautiful and the location itself is nice as you can directly walk to the sea side or take a cheap bus along the hotel zone. It was possible to sleep with open window, so at least on the lagoon side it was not loud.
Steffen
February 2023
Rooms very nice but very loud air con since we were near the roof. Great lagoon view from the room . Nice restaurant with great view, although the food wasn't great , pizza was horrible , most people could eat it at all, and very little to none choice for vegetarians..
Agnieszka
January 2023
Pretty much everything, it's a good spot, short bus trip into town. Tours pick up from hotel across the road. Pool and Gym and a Starbucks.
Matthew
February 2023
Prince
July 2023
We stayed only one night before going to the airport but it was a pleasant stay. There is a beach within 10 min walk from the hotel, if you want to go deeper to the hotel zone, just get the frequent buses for not even 1 USD that are stopping in front of the hotel, otherwise the taxis will cost you a fortune.
Lukas
September 2022
the real inn cancun was an excellent and affordable stay! the rooms were much bigger than anticipated with excellent facilities including free water upon arrival, strong air conditioning, towels, iron board etc. we had a great accommodation with our hotel room and no troubles checking in or out / luggage holding etc. the real inn had a beautiful lagoon front restaurant and pool, the view was incredible and the food was pleasant for the price! the hotel had also provided us beach towels, pool tanning chairs and there was a starbucks inside the hotel which isn’t mentioned in the description! as far as the location- while there are very minimal restaurants and activities within the vicinity, there is a city bus directly in front of and beside the hotel that costs 12 MXN to bring you anywhere along downtown and/or to the centre, we took this every day with no trouble or delays as they come about every 5 minutes. there is also a beach (playa longosta) 5 minutes walking distance. overall, real inn exceeded our expectations and we don’t regret staying here over an over priced hotel closer to the centre. the only complaint we have is that the wifi absolutely did not work in our room, and the only suggestion we have is to include a mini fridge in the rooms!
Julia
September 2023
It was awesome the hotel was nice the service was impossibly good. It exceeded my expectations the pool was awesome and for some reason very warm. Oh and I can’t forget the restaurant. Eating outside at night was wonderful the breeze just hits different and not even that expensive. Oh and the pool was massive I mean like huge and maybe even jumbo. Also looking out from the front and crossing the road then going to the left is where you can take the ferry to isla mujeres. And some people said it was like 15 minutes walking not even if you walk slow maybe but my family got their in like 5 minutes also there is a taco shop next to the seven eleven and they charged us $104 for 12 tacos. A
Jose
August 2023
Spacious rooms, nice breakfast, swimming pool with nice view. The staff at the restaurant was friendly.
Iordanis
November 2022
The staff were so kind and helpful. I LOVED THE STAFF, I dont understand why people say the stuff are rude they are all amazing and so kind. The view was beautiful. The location is good. VIEW WAS AMAZING FROM THE LAGOON VIEW SUITE. Once I upgraded rooms i literally had no complaints about my room other than not having a fridge or microwave
Dajah
April 2023
Beautiful and clean hotel and wonderful staff. I must particularly highlight Gabriela, Antonio, Jorge, Hector and Mauricio in the restaurant and Carlos in the Starbucks cafe as they made me feel so welcome, especially as a first time solo traveller! Excellent facilities, food and pool is excellent. The hotel location is 5min walk from a gorgeous beach, the xcaret tower and ferry across to Isla Mujeres. There is 1 small shop about 20min walk away but there are bus routes regularly to downtown and main cancun area for more services.
Bryony
March 2023
Reservations:
+1-833-728-2041